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Privacy Policy

Effective Date: May 28, 2026

This Privacy Policy explains how CSL Group Inc. ("CSL," "we," "us," or "our") collects, uses, and shares information about you when you visit, use, or make a purchase from any of our online storefronts:

  • cslshoes.com
  • classicoes.com
  • essecomfort.com
  • wizfort.com
  • benelaccio.com

This Policy applies to all five storefronts and any related services we provide through them. By using any of our storefronts, you agree to the practices described in this Policy.

1. Information We Collect

Information You Provide

  • Account information: your name, email address, and phone number.
  • Order information: billing and shipping addresses, items purchased, order history.
  • Payment information: payment card details, which are submitted directly to our payment processor (Authorize.net) and are not stored on our systems. We retain only the last four digits of the card and the transaction reference for our records.
  • Communications: messages you send us through email, contact forms, or customer service channels.
  • Marketing preferences: email subscriptions and notification settings.

Information Collected Automatically

  • Device and browser information: IP address, browser type and version, operating system, device identifiers.
  • Usage information: pages viewed, time spent, referring URLs, click activity.
  • Approximate location derived from your IP address.
  • Cookies and similar tracking technologies (see Section 4).

Information from Third Parties

  • Payment processors: transaction confirmation and fraud signals from Authorize.net.
  • Shipping carriers: tracking and delivery status, received through Shippo.
  • Analytics providers: aggregate analytics data from Google Analytics.

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders;
  • Send transactional emails (order confirmations, shipping notifications, delivery confirmations);
  • Manage your account and respond to customer service inquiries;
  • Improve our storefronts, products, and customer experience;
  • Send marketing communications with your consent (you may unsubscribe at any time);
  • Detect, investigate, and prevent fraud, abuse, and security incidents;
  • Comply with our legal, tax, and recordkeeping obligations.

3. How We Share Your Information

We share information only with the following categories of recipients:

Service providers that act on our behalf:

  • Authorize.net (payment processing)
  • Shippo (shipping label generation and tracking)
  • Google LLC (Google Workspace email delivery; Google Analytics for site analytics)

These service providers receive only the information they need to perform their function and are contractually required to safeguard your data.

Legal and safety requirements. We may disclose information to comply with applicable law, court orders, subpoenas, or to protect the rights, property, or safety of CSL, our customers, or others.

Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.

We do not sell your personal information for monetary or other consideration, and we do not "share" your information for cross-context behavioral advertising as those terms are defined under California law.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session, cart contents, and login state (essential);
  • Measure and analyze how visitors use our storefronts (Google Analytics);
  • Remember your preferences and settings.

You can control or disable cookies through your browser settings. Disabling essential cookies may prevent parts of our storefronts from functioning correctly.

5. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including:

  • Active accounts: while your account remains open.
  • Order records: up to seven years after the transaction, to meet tax, accounting, and legal requirements.
  • Marketing preferences: until you opt out.
  • Inactive accounts: deletion after a reasonable period unless retention is required by law.

6. Your Privacy Rights

California Residents (CCPA / CPRA)

California residents have the following rights:

  • Right to know what personal information we have collected, used, and disclosed.
  • Right to delete personal information we have collected, subject to certain legal exceptions.
  • Right to correct inaccurate personal information.
  • Right to opt out of sale or sharing. As noted above, we do not sell or share personal information for cross-context behavioral advertising.
  • Right to non-discrimination for exercising these rights.

To exercise these rights, contact us using the information in Section 10. We may need to verify your identity before completing the request.

Other U.S. State Residents

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with consumer privacy laws have similar rights. Contact us to exercise them.

International Visitors

We are based in the United States and our storefronts are intended for U.S. customers. If you access our storefronts from outside the U.S., you do so at your own initiative and are responsible for compliance with local laws.

7. Children's Privacy

Our storefronts are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

8. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit (HTTPS) and secure payment processing through Authorize.net. No method of internet transmission or electronic storage is fully secure, however, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Policy from time to time. The "Effective Date" at the top will reflect the most recent revision. Material changes will be communicated by email to account holders or by a notice on our storefronts.

10. Contact Us

For questions about this Policy or to exercise your privacy rights:

Email: [email protected]

Mail: CSL Group Inc., P.O. Box 350, Monsey, NY 10952

Principal place of business: 3 Alpine Court, Unit W156, Chestnut Ridge, NY 10977