Terms of Service

Effective Date: May 28, 2026

These Terms of Service ("Terms") form a binding agreement between you and CSL Group Inc. ("CSL," "we," "us," or "our") governing your use of our online storefronts:

• cslshoes.com
• classicoes.com
• essecomfort.com
• wizfort.com
• benelaccio.com

By accessing, browsing, or making a purchase from any of our storefronts, you agree to these Terms. If you do not agree, do not use our storefronts. Please read these Terms carefully — Section 13 contains a binding arbitration clause and class action waiver that affect your legal rights.

1. Eligibility

You must be at least 18 years old to make a purchase. Minors may use our storefronts only with the involvement and consent of a parent or legal guardian.

2. Account Registration

You may browse our storefronts without an account, but creating an account is required for certain purchases and features. When you create an account, you agree to:

• Provide accurate, current, and complete information;
• Keep your password confidential;
• Be responsible for all activity that occurs under your account;
• Notify us promptly of any unauthorized use.

We may suspend or terminate accounts that violate these Terms or appear fraudulent.

3. Products, Pricing, and Availability

We work hard to ensure our product descriptions, images, and prices are accurate, but errors do occur. We reserve the right to:

• Correct typographical or pricing errors at any time, including after an order is placed;
• Cancel an order and issue a full refund if a pricing or availability error is discovered;
• Limit quantities per customer or per order;
• Discontinue any product at any time.

Product colors may appear differently on different screens. We cannot guarantee that your display accurately reflects the actual product color.

4. Orders and Payment

When you submit an order, you make an offer to purchase. Your order is accepted only when we confirm and ship the items. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, payment problems, or product errors.

Payment is processed by our payment provider (Authorize.net). By submitting payment information, you authorize us to charge the amount of your order to the payment method you provide.

5. Shipping

We ship via standard carriers (such as USPS, UPS, and FedEx) using shipping labels generated through Shippo. Delivery times are estimates only and are not guaranteed. We are not liable for carrier delays. Risk of loss passes to you upon delivery of the products to the carrier.

Shipping rates are calculated at checkout. International shipping, where available, may be subject to additional duties and taxes imposed by the destination country, which are your responsibility.

6. Returns and Refunds

You may return eligible products within 30 days of delivery. To be eligible for return, items must be:

• Unworn and in original condition;
• In original packaging with all tags attached;
• Free of damage, alterations, or signs of use.

Return shipping costs are your responsibility, unless the item arrived defective or we shipped the wrong item, in which case we will cover return shipping.

No restocking fees apply to standard returns.

Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the return. Shipping charges paid on the original order are not refundable except where we shipped a wrong or defective item.

To initiate a return, contact us at [email protected].

7. Intellectual Property

All content on our storefronts — text, images, logos, brand names, product designs, software, and the overall look and feel — is owned by CSL Group Inc. or licensed to us, and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

Our brand names — CSL Shoes, Classicoes, Esse Comfort, Wizfort, and Benelaccio — and any associated logos are our trademarks. You may not use them without our prior written permission.

You may not copy, modify, distribute, sell, or lease any part of our storefronts or their content without our written permission, except that you may view, download, and print materials for your own personal, non-commercial use.

8. User Conduct

You agree not to:

• Use our storefronts for any unlawful purpose;
• Attempt to gain unauthorized access to any part of our systems;
• Transmit viruses, malware, or any harmful code;
• Scrape, harvest, or extract data from our storefronts without our written permission;
• Use automated systems (bots, scripts) to place orders or access our storefronts;
• Engage in any conduct that disrupts or impairs the operation of our storefronts.

9. Third-Party Services

Our storefronts integrate with third-party services such as Authorize.net (payments), Shippo (shipping), Google (email and analytics), and may integrate with others over time. Your use of these services is also subject to their respective terms of service and privacy policies. We are not responsible for the practices of third-party services.

10. Disclaimers

Our storefronts and products are provided "as is" and "as available" to the fullest extent permitted by law. Except as expressly stated in these Terms or required by applicable law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our storefronts will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, CSL's total liability to you for any claim arising out of or relating to these Terms, our storefronts, or any product purchased through them, is limited to the amount you paid for the product giving rise to the claim.

CSL is not liable for any indirect, incidental, consequential, special, or punitive damages — including lost profits, lost data, or business interruption — even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow limitations on certain warranties or damages, so portions of these limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless CSL, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of our storefronts, your violation of these Terms, or your violation of any third party's rights.

13. Dispute Resolution and Binding Arbitration

NOTE FOR LEGAL REVIEW: This Section 13 contains a mandatory binding arbitration clause and class action waiver. The enforceability and exact language of these provisions vary by jurisdiction and by recent case law. Confirm with counsel before final publication.

Informal Resolution. Before filing any claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, our storefronts, or any product purchased through them that cannot be resolved informally will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in Rockland County, New York, or by telephone or video conference at the customer's option for claims under $25,000.

Class Action Waiver. All claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims of multiple persons or preside over any class proceeding.

Carve-outs. This arbitration agreement does not apply to: (a) claims that may be brought in small claims court if they qualify; and (b) claims for injunctive or equitable relief to protect intellectual property rights.

Opt-Out. You may opt out of this arbitration agreement within 30 days of creating your account by sending written notice to [email protected] with your name, account email, and a clear statement that you wish to opt out.

14. Governing Law and Venue

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Subject to the arbitration provision in Section 13, the exclusive venue for any disputes is the state or federal courts located in Rockland County, New York. You consent to personal jurisdiction in those courts.

15. Changes to These Terms

We may update these Terms from time to time. The "Effective Date" at the top will reflect the most recent revision. Material changes will be communicated by email to account holders or by a notice on our storefronts. Your continued use after the changes take effect constitutes acceptance of the revised Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any policies referenced on our storefronts, constitute the entire agreement between you and CSL regarding your use of our storefronts and supersede any prior agreements on the subject.

18. Contact Us

For questions about these Terms or to give legal notice:

Email: [email protected]

Mail: CSL Group Inc., P.O. Box 350, Monsey, NY 10952

Principal place of business: 3 Alpine Court, Unit W156, Chestnut Ridge, NY 10977